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Terms & Conditions

Welcome to Buruj Alkhaleej Trading, your trusted source for mechanical, electrical and plumbing (MEP) & building materials. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before proceeding.

Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

Product Information

We strive to provide accurate and up-to-date information regarding our products, including descriptions, specifications, pricing, and availability. However, we cannot guarantee the complete accuracy of such information. It is your responsibility to verify the suitability, specifications, and requirements of the products before making a purchase.

Ordering and Payment

To place an order with Buruj Alkhaleej Trading, you must provide accurate and complete information. By submitting an order, you agree to pay the specified amount for the selected products, including any applicable taxes, fees, and shipping charges.

Shipping and Delivery

We will make every effort to ensure prompt shipping and delivery of your order. However, we are not responsible for any delays, damages, or losses that may occur during transit. Shipping and delivery times are estimated and may vary depending on various factors, including the destination and availability of the products.

Returns and Refunds

If you are not satisfied with your purchase, please contact our customer service within 14 days of receiving the products. We will review your request for return or refund in accordance with our return policy. Please note that certain products may be subject to specific return conditions or non-refundable due to their nature.

Intellectual Property

All content and materials on our website, including text, graphics, logos, images, videos, and software, are the intellectual property of Buruj Alkhaleej Trading or its licensors. You may not reproduce, distribute, modify, or use any of these materials without our prior written consent.

Limitation of Liability

Buruj Alkhaleej Trading and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or the purchase and use of our products. This includes, but is not limited to, loss of profits, business interruption, or any other financial or commercial damages.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of UAE. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of UAE.

Amendments to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our website and services after any modifications indicate your acceptance of the updated terms.

If you have any questions or concerns regarding these terms and conditions, please contact our customer service for assistance. Thank you for choosing Buruj Alkhaleej Trading as your trusted partner for mechanical, electrical and plumbing (MEP) & building materials.